Terms & conditions

These terms apply to every order placed on this website, which is run by Swedish (“Swedish”, “we”, “us”), Ground Floor, House 111, Road 8, Block C, Banani, Dhaka 1213. By placing an order you agree to them.

1. What we sell

We sell genuine, new IKEA products. When you order, we buy the items from IKEA on your behalf, import them into Bangladesh and deliver them to you. Swedish is an independent importer and is not affiliated with Inter IKEA Systems B.V.

Product photos, measurements and descriptions come from IKEA. Colours can look slightly different on screen.

2. Prices

All prices are in Bangladeshi taka (৳) and include delivery to your door anywhere in Bangladesh and import duty, unless your order page shows a separate charge. The price on your order when you place it is the price you pay. If a price on the site is clearly wrong, we will contact you before taking any payment for it, and you may cancel.

3. Your order and deposit

• Placing an order is free and does not require payment.
• Your order is confirmed when we receive your deposit. You choose the deposit, from 50% of the order total up to the full amount.
• You pay the rest when your order is delivered, before the items are handed over.
• We accept bKash, Nagad and cards (through SSLCommerz) online, and cash, bKash, Nagad or bank transfer for the balance on delivery.
• Orders without a deposit may be cancelled after 7 days.

4. Delivery times

Each product shows an expected delivery date before you order. These dates are estimates. Supplier stock, shipping and customs can cause delays; we will tell you by SMS if your order is running late. A delay does not change your price.

5. Items that can't be bought

Occasionally an item sells out or is withdrawn after you order. We will tell you straight away and either offer a replacement you agree to, or refund everything you paid for that item. See our refund & return policy.

6. Cancelling

You can cancel an unpaid order yourself from your order page. Cancellations after you have paid a deposit are covered by our refund & return policy.

7. Delivery and checking your items

Please check your boxes when they arrive and tell us within 48 hours if anything is damaged, wrong or missing, with photos. Products arrive flat-packed in IKEA's original boxes with assembly instructions. Assembly is not included unless we agree it in writing.

8. Product guarantees

Where IKEA gives a guarantee on a product, we help you with claims, but we can't extend or replace IKEA's own guarantee terms.

9. Our responsibility

We are responsible for delivering what you ordered in good condition. We are not responsible for delays or losses caused by events outside our reasonable control, or for indirect losses. Nothing in these terms limits your rights under the laws of Bangladesh, including the Consumer Rights Protection Act 2009.

10. Law

These terms are governed by the laws of Bangladesh, and the courts of Dhaka have jurisdiction.

11. Contact

Phone +880 1711 037433, email hello@swedishme.com, or visit us at Ground Floor, House 111, Road 8, Block C, Banani, Dhaka 1213.