Privacy policy

This policy explains what Swedish collects when you use this website and what we do with it.

What we collect

• Your order details: name, mobile number, email (if you give it), delivery address, the products you order and any note you write.
• Payment details: the amount, method and transaction reference. Card payments are handled by SSLCommerz; we never see or store your card number.
• Technical details: your IP address with each order, to protect the shop against fraud.

Your cart, saved items and recently viewed products are kept in your own browser, not on our servers.

How we use it

• To buy, ship and deliver your order and collect payment.
• To send you SMS updates about your order.
• To answer your questions and handle refunds and returns.

We don't send marketing messages unless you ask us to, and we never sell your information.

Who we share it with

• Our delivery team or courier, to bring your order to you.
• Payment providers (SSLCommerz, bKash, Nagad) to process your payment.
• Our SMS provider, to send order updates.
• Authorities, when the law requires it.

How long we keep it

We keep order records for as long as we need them for accounts and tax, and for any guarantee or refund claim.

Your choices

You can ask to see, correct or delete the personal information we hold about you, unless we must keep it by law. Contact us at hello@swedishme.com or +880 1711 037433.